Return & Refund Policy

At One Step Store, customer satisfaction is our priority.

• Returns are accepted within 7 days of delivery.
• Items must be unused, unworn, and in their original packaging.
• Sale or discounted items are non-refundable unless damaged or defective.
• Refunds are processed after the returned item has been inspected.
• Customers are responsible for return shipping charges unless the wrong or damaged product was delivered.

For return requests, contact us at onestepstoreee@gmail.com or 0336-2195926.